Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Monday, November 22, 2010

New iPhone. The Rest of the Story...



So the other day I wrote a blog about getting my iPhone 3G replaced for free. There is, of course, more to the story. (Isn’t there always?!)

When we were at the Apple store (the first time), Vince pulled me over to the iPod Touch display and said he’d really like one for Christmas. (Yet he totally ignored my plea for a new iPad. Hmmm…what’s up with that?!)

Anyway, wouldn’t you know, I’d just spent some hard-earned dollars on a new iPod Nano for him for Christmas – and it had just arrived that very day via UPS. I had selected the color he liked and even had it engraved with a quote special to us both.

But he said he’d prefer the iPod Touch with its additional bells and whistles. “It doesn’t have a phone,” I said. “Why would you want it?”

Personally, I think he was a little jealous of my iPhone, but I couldn’t swear to it.

With his new job, Vince has plenty of time to listen to music – and my old iPod Nano that he was using was slowly dying. Or maybe not so slowly, as the sales guy at Apple commented on what an antique we had. It was no surprise to him that the battery life was nearly gone.

Actually, many of our battery-powered gadgets at home were getting ready to kick the bucket. My iPhone (the one I dropped Thursday night) was nearly 2-1/2 years old and required a mid-day charge to keep going throughout the evening. And Vince’s old-fashioned flip-top cell phone was more than ready for the cell phone graveyard. (My reaction whenever Vince asked me to send a text message from his phone? “You gotta be kiddin’ me, pal,” I’d say. “There’s no QUERTY keyboard on this thing and I have to press this button three times to get a flippin’ ‘c’!”)

I had intended to wait until after the holidays to replace both of our old cell phones, but it seemed like the perfect opportunity to get it taken care of now.

So I exchanged his iPod Nano for a new iPhone 4. Um. For me. And I gave him the iPhone 3. He keeps telling everyone that I gave him my old phone, but the truth of the matter is, it’s a brand, spankin’ new phone! And it’s wayyyyy better than his old crappy flip-top cell phone.

Besides, I didn’t think he’d appreciate the subtle differences between the iPhone 3 and the iPhone 4. Or at least that’s my justification. Flawed or not, it’s what I’m stickin’ with.

Plus, we got him a nifty case for the phone that includes a charger, so his new iPhone will operate twice as long. And a slick Bluetooth with stereo headphones.

Now, c’mon. Wouldn’t you say that’s a pretty nice Christmas gift package?

Of course, it’s not even December 1st. He will probably look at me with sad, puppy-dog eyes if I don’t get him something else to open on December 25th.

Sigh.

Maybe I should give him a bunch of extension cords with extra plugs. With all these gadgets we’ve got now, we’re running out of electrical outlets at home. Only problem is, we have to fumble our way to the fuse box every time we plug in the vacuum cleaner. (Guess that simply means we shouldn’t attempt to clean the carpet – ever. Right?!)

Ah well. It’s very easy to get sucked in buying all these new gizmos. I’m sure we could survive without them. But I, for one, don’t want to test the theory. And (cue the sad puppy-dog eyes), I still want an iPad. Really, really bad…

Are you listening, Santa??

Saturday, November 20, 2010

iPhone Withdrawal


I was at the grocery store the other night and, on my way out of the store, I pulled my iPhone out of my pocket to see if Vince had called. Before I had the chance to do the left-to-right swipe across the bottom to view my voicemail icon, I dropped the damn thing. And it broke.

Arrrrggghhhh!

I’ve dropped it a million times, but evidently one million and one times is just one too many and it gave up the ghost. It even sported a ghost-like blank white screen as a sort of visual taunt. This was not good.

Later, Vince tried taking it apart to reach the battery thinking that if he took the battery out and put it back in, it would “reset.” Not so much. He managed to remove the tiny screws from the bottom of the phone and then wasn’t sure how to pry it apart. So he searched online for a “how-to” video.

The amateurish video he found was at least 20 minutes long and the guy narrating indicated that all sorts of special tools were needed. I sat in the chair behind Vince shaking my head in dismay the whole time hoping that he wouldn’t attempt to take it apart.

Fortunately, he didn’t. In defeat, I took my white-screened iPhone upstairs to try to back it up so I could save my photos and contacts and apps. Oh my. I have no idea if it actually worked, because before I went to bed the message on my computer read: “Backing up Jane’s iPhone.” And when I got up the next morning the screen still read: “Backing up Jane’s iPhone.” Seeing as how I really don’t have all that much stuff on my iPhone, I guessed there was a problem and the iPhone didn’t get backed up.

Sigh.

Before I went to bed I had to check my email the old-fashioned way using my desktop computer. A lunch get-together with some friends had been scheduled so I immediately picked up my iPhone to add it to my calendar. Oops. Couldn’t. Then I went to set my alarm to wake up this morning on my iPhone. Drat. Foiled again!

Since I never ever spring up out of bed before my alarm sounds in the morning, I had to request my husband’s assistance in setting up an actual alarm clock so I didn’t oversleep.

Vince usually sends me a text in the morning so I have a sweet message to wake up to…but that didn’t happen on Friday. And to communicate with me, he had to call me on the office landline. Can you imagine??

Wow. I truly AM addicted to my iPhone!

So much so that my first order of business on Friday (well, besides going to work!), was to schedule a lunchtime appointment with the wizards at Apple. Vince met me at Easton and we walked into the bright, shiny store that is Apple where all sorts of toys and gadgets abound. My eyes grew big with wonder as they feasted on such pretty sights as the iPads and the iPhone 4s and the incredibly thin and lightweight MacBook Airs. I WANTED IT ALL!

Vince had to practically drag me past all those yummy toys to the back of the store, which is where the technicians stand with tiny little screwdrivers waiting to help the next victim. The guys in their bright blue Apple shirts looked at my white-screened iPhone and tsk-tsked. Yes, they actually made that sound. But then they sprang into action. Instead of merely handing it back to me and saying, “Sorry, lady, this phone is toast,” they replaced it. FOR FREE. This would be no big deal if the phone was still under warranty or if I’d paid for the insurance on it, but neither was true.

So now the techs at Apple are my new best friends.

And, even though there was a glitch in backing up my white-screened iPhone, somehow all the information, contacts, photos and apps magically appeared on my new phone when I plugged it into my computer last night.

And, today? All is right with the world again.

Call me, okay? Or send a text. Whatever – I’ve got a working iPhone!! (Does anyone else hear a choir of angels singing - or is it just me?!)